HDFC Bank Issues Clarification After Viral Audio of Woman Abusing CRPF Jawan Sparks Outrage
Mumbai: HDFC Bank on Friday issued a clarification following a viral audio clip in which a woman was allegedly heard abusing a CRPF jawan during a loan-related phone call. The clip sparked widespread outrage on social media.
In response, the bank stated that the woman heard in the recording was wrongly identified as one of its employees. HDFC Bank emphasized that such behaviour is unacceptable and does not represent its core values.
Controversy Surrounding the Viral Audio Clip
The controversy began after the audio clip circulated widely online, with many users claiming that the woman, identified as a banker, worked for HDFC Bank. In the recording, she can be heard mocking the soldier’s profession and using abusive language during what appeared to be a dispute over loan disbursement.
HDFC Bank’s Official Response
HDFC Bank responded promptly with a public statement on X (formerly Twitter), stating:
“This is with reference to an audio clip circulating on social and online media, where a lady is heard speaking disrespectfully to a CRPF personnel. Multiple posts have incorrectly identified her as an employee of HDFC Bank. We would like to clarify that this individual is not an employee of HDFC Bank. The conduct heard in the clip is neither acceptable nor does it reflect our values as an organisation.”