Question: Lately I’ve noticed quite a few new “med spas” popping up, not just in my neighborhood but around the island. I recently tried one that advertised a specialized laser treatment for dark facial pigmentation (melasma). Despite spending $4,400 for 10 laser treatments, the dark spots worsened. I expressed my dissatisfaction to the owner, but my concerns were met with no resolution. The owner of the med spa is described on her website as a “medical grade esthetician” without specifying the qualifications or source of that credential. Her official license with the state is listed as “beauty operator.” Are these med spas monitored to ensure they are delivering outcomes that justify their high price tags? I’m concerned about their safety and effectiveness given an apparent lack of oversight and exaggerated claims of beauty enhancement on social media. I want to prevent others from experiencing what I went through. Is there any recourse for consumers in this situation?. Continue reading Kokua Line: How do I report errant med spa?→
