Dubai Humanitarian, as part of the IMPACCT Working Group (Importation and Customs Clearance Together), in collaboration with Dubai Customs, HELP Logistics, UNCTAD, and DP-DHL, recently hosted an Advanced Masterclass on Importation & Customs for Humanitarian Response at its Knowledge & Development Centre (KDC).
The three-day event brought together over 25 professionals from 12 leading humanitarian organizations across 13 countries. It served as a valuable platform to strengthen expertise across the entire importation lifecycle, fostering peer learning and practical application.
The sessions covered key topics including compliance and customs requirements, mitigation of operational challenges, and the legal responsibilities of shippers and consignees.
Giuseppe Saba, CEO and Board Member of Dubai Humanitarian, said:
“Since the very beginning, Dubai Humanitarian has been part of the IMPACCT Group, and we take pride in working alongside our partners to enhance aid movement across borders, especially in emergency situations, by enabling more efficient humanitarian assistance to those in need. This collaboration facilitates the exchange of best practices across the sector, aligning with our ongoing efforts to build a Global Safety Net.
Through the Knowledge and Development Center, Dubai Humanitarian is not only the world’s largest humanitarian hub but also a global leader in capacity-building, learning, and creating alliances among crucial actors such as National Customs, which can significantly impact humanitarian action.”
Virginie Bohl, Coordinator of the IMPACCT Group, added:
“Importation and customs processes are among the most complex aspects of humanitarian logistics, often determining how quickly and efficiently aid reaches those in need. Through our work, we promote collaboration between the humanitarian community, customs authorities, and local actors.
In this advanced masterclass, we equip humanitarian professionals with the tools, insights, and partnerships required to navigate today’s challenges with greater agility and impact.”
The program featured case studies, scenario analyses, and a field visit to Dubai Customs, where participants observed customs procedures in action. This hands-on component highlighted the United Arab Emirates’ and Dubai Humanitarian’s collaborative approach and continued commitment to proactively support the international humanitarian community.
Participants also explored the growing role of innovative digital tools in facilitating efficient and transparent importation processes for humanitarian aid. Tools such as the Humanitarian Logistics Databank and ASYREC were discussed, showcasing how these platforms enhance transparency, coordination, and response speed in global humanitarian operations.
The Advanced Masterclass on Importation & Customs for Humanitarian Response marks another milestone in Dubai Humanitarian’s ongoing commitment to empower professionals, increase operational efficiency, and advance global humanitarian impact.
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