First, I want to be upfront and take accountability for the security incident that occurred during Emiru’s Meet and Greet. It shouldn’t have happened, and we take that very seriously. We failed both in allowing it to occur and in our response afterward.
We mismanaged our communications about the incident, including the comments I made. I apologize to Emiru for all that took place.
### What Are We Doing Moving Forward?
For Meet and Greets, we’ve begun a complete analysis of the incident, as well as other issues that came to our attention after TwitchCon concluded. We’re examining everything—from how we handle sign-ups to the layout and increased security controls.
We’re also conducting a comprehensive review of overall event safety and security and will be making updates for future TwitchCons. While we won’t share all security updates for privacy and safety reasons, we will keep our community informed about changes that directly impact attendees.
### IRL Streaming at TwitchCon
We’ve heard concerns about IRL streaming at TwitchCon. Twitch has evolved over the years, and IRL streaming is an important part of the platform. However, we need to ensure that TwitchCon meets the needs of a variety of participants.
We will be reviewing how we handle IRL streaming at TwitchCon and will have more to share soon.
### Accessibility Improvements
Finally, we received clear feedback regarding accessibility across the event. We are reviewing this feedback with our teams, including production and venue staff, to be better equipped for future events.
You put a lot of trust in us by attending TwitchCon, and we take our responsibility to keep you safe seriously. We know that TwitchCon means a lot to many people—and it means a lot to us, too.
Be on the lookout for more updates, and thanks for being a part of Twitch.
— Dan Clancy
https://www.shacknews.com/article/146511/twitch-ceo-emiru-apology-twitchcon-sd-2025